L1 Linux Support Patching Executive

Main purpose of the role :

To be responsible for the patching and vulnerability management of all Infra environments across data centres

Key accountabilities and duties:

To perform patching in the Linux , troubleshooting.

Monitor systems to ensure all patching is completed successfully and track patch management metrics, producing reports on compliance & effectiveness.

To participate in daily checks on Linux Servers and log any issues not already logged by monitoring and alerting.

To escalate on all major patching and vulnerability issues to L2/L3 teams where appropriate.

To raise appropriate changes in order for patch implementation and adhere to internal Change Control and ITIL standards.

To ensure all communications on patch schedule, change planning & approval are done with Apps/Business Owners.

Able to work Shifts that can be part of 24*7 operating model

To carry out any other task associated with the role as reasonably requested.

Knowledge, skills and experience:

1 to 3yrs Working experience on Linux Servers (RHEL,CentOS,Ubuntu)

Should have basic knowledge of Linux/Unix commands and system administration tasks.

Familiar with VMware

Familiar with Linux Patching,L1 Troubleshooting Skills

Familiar with Windows OS – Not Mandatory

Basic understanding of Database (Oracle , MariaDB) – Not Mandatory

Coordinate tasks with multiple team and collaboration skills.

Skills on Excell are added advantage.

Good Communication and teamwork abilities

Willingness to work in shifts/weekend