Assistant Head of School - Mid-Levels

About Us

Cosmic Education Group (CEG) is fast growing education organization operating schools under the Guidepost brand across Asia with locations currently in Mainland China, Hong Kong, and Bali, Indonesia. For information about Guidepost, please visit: guidepost.hk

Role Overview

The Assistant Head of School reports directly to the Head of School and School Success. The Assistant Head of School is responsible for leading campus outreach initiatives, meeting enrollment targets, building parent community, and supporting the Head of School to ensure all campus goals are being met. The Assistant Head of School will step in for the Head of School if the Head of School is absent.

Core Job Responsibilities

Drive Enrollment

Lead community outreach initiatives including but not limited to grass-roots local marketing projects

Plan and coordinate outreach events such as open houses, parent education nights, and other events as necessary

Attend and participate in all outreach events

Handle entire enrollment process with prospective parents including initial contact, email and phone follow-up, tour scheduling, tour-conducting, extending offers, and enrolling into program

Utilize Salesforce system to maintain detailed notes on each prospective and enrolled family to ensure highly customized service is provided

Conduct tours

Forge strong relationships with families that are maintained even after enrollment

Ensure data entered into salesforce is accurate at all times

Maintain waitlist for campus.=

Support Management of Campus Operations

Work with the Head of School to create a compelling and collaborative campus culture within the framework of the Guidepost culture which emphasizes Guidepost’s core values, and attracts, retains, and motivates a team of top-quality staff

Support all aspects of day-to-day campus operations including billing, compliance, facilities maintenance, ordering, etc.

Work with the Head of School to ensure school meets all regulatory requirements

Support scheduling process at school

Ensure the campus environment always looks clean, orderly, and welcoming

Monitor facilities, and supervise repairs, improvements, and general maintenance

Communicate achievements, progress, and milestones to the school community

Provide Exceptional Customer Service

Assist Head of School on organizing parent events (e.g. Parent Information Evenings; Coffee Chats)

Ensure frequent, high-quality parent communication to parents

Ensure that enrolled families feel connected to the school and are delighted with their experience

Communicate the value of Guidepost Montessori to prospective families during one-on-one visits & tours

Participate in scheduled outreach events (e.g. open houses; prospective parent information evenings, school fairs)

Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM

Act as an ambassador for the school

Qualifications

We're looking for someone who has:

A passion for the Montessori philosophy of education, and being a part of a team that is re-inventing primary school

A bachelor's degree (or equivalent)

Prior teaching and leadership experience in education

Strong interpersonal skills to lead school culture

Exceptional written and verbal communication skills

Previous experience with school budgets

A high degree of personal initiative

Committed to the idea of endless improvement personally and professionally

Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.