Receptionist
Povinné:Security
- Greet, register, and direct visitors, clients, and contractors professionally, and notify the host on arrival.
- Answer and route incoming calls and inquiries promptly, take accurate messages, and follow up until each one is resolved.
- Maintain the visitor log and issue visitor access passes according to company security procedures.
- Receive, log, and distribute incoming mail, couriers, and deliveries, and arrange outgoing mail and courier shipments.
- Manage meeting room bookings, prepare rooms for meetings, and arrange refreshments and hospitality for guests.
- Keep the reception area and meeting rooms clean, organized, and presentable at all times.
- Schedule appointments and coordinate visits between management, clients, and external parties.
- Support administration with filing, document scanning and copying, and maintaining office records.
- Monitor and request office supplies and stationery, and coordinate with the Office Boy and service providers.
- Coordinate with HR on attendance, new joiner arrival and onboarding logistics, and employee requests (such as ID cards and access).
- Handle inquiries and complaints courteously, and escalate sensitive issues to the Administration Manager.
- Maintain confidentiality of company information and visitor details.
Required Qualifications & Experience
- Diploma or Bachelor’s degree in Business Administration, Tourism & Hotels, Languages, or a related field.
- 1–3 years of experience as a Receptionist or front-desk officer (corporate, real estate, hospitality, or mall environment preferred).
- Excellent verbal and written communication in Arabic and English.
- Good knowledge of Microsoft Office, email, and phone systems.
- Professional appearance and a pleasant, customer-focused manner.
Required Skills
- Strong customer service and interpersonal skills.
- Good organization, time management, and attention to detail.
- Ability to multitask and stay calm in a busy front-desk environment.
- Discretion and confidentiality.
- Problem-solving and a willingness to help.