Senior SAP GRC Consultant

About the Role

We're looking for an experienced IT Governance professional to join our team, managing IT governance for a portfolio of enterprise systems. You'll take ownership of service management, security, compliance, and incident response — working closely with stakeholders to keep systems running smoothly and meeting all regulatory and contractual requirements.

This role suits someone who thrives on hands-on delivery and operational transformation, with strong vendor and stakeholder management experience.

What You'll Do

Service Management

• Monitor and report on SLA/KPI performance for your assigned systems.
• Act as the main point of contact for stakeholders, operations managers, and contractors on delivery and support matters.
• Provide regular updates on operational and compliance issues, along with proposed resolutions.
• Prepare monthly reports on system health, risks, and change/service requests.
• Lead and participate in governance meetings (change control, operations reviews, service reviews, audits).
• Support project teams during audits, disaster recovery, and backup/recovery exercises.
• Drive continuous improvement initiatives to strengthen governance, efficiency, and quality.
• Prepare and submit annual management plans.

Configuration Management

• Periodically review IT asset inventories (hardware, software, network equipment, endpoints).
• Monitor technology obsolescence risk and flag potential issues early.
• Prepare and submit related reports.

Incident Management

• Lead investigation and resolution of incidents.
• Conduct root cause analysis and recommend improvements for recurring issues.
• Ensure proper sign-off and documentation for incident closure.

IT Security Management

• Schedule and oversee security scans, ensuring vulnerabilities are remediated.
• Conduct weekly reviews of system access and administration activity, reporting anything suspicious.
• Track and manage security patch deployment against defined timelines, with monthly reporting.
• Ensure systems stay current with security and antivirus updates.
• Escalate and seek approval for assessed risks.

IT Security Compliance & QA

• Ensure systems comply with applicable standards, policies, and guidelines.
• Review and report compliance status annually.
• Support audits by coordinating evidence and responses with stakeholders.
• Develop rectification plans for audit findings and compliance gaps, and pursue waivers where justified.
• Maintain up-to-date documentation and quality assurance records for audit readiness.
• Work with teams to implement system changes required by policy or audit outcomes.

What We're Looking For

• Degree in Information Systems, Computer Science, or a related field.
• 5+ years of IT experience, including 3+ years in IT project management; PMP or CITPM certification preferred.
• Experience implementing or supporting ERP systems, ideally SAP.
• Experience with SAP GRC (certification a plus).
• Vendor management experience.
• Strong stakeholder management, communication, negotiation, and presentation skills.
• Self-motivated with a positive, can-do attitude.
• Able to work independently, manage competing priorities, and deliver quality results on time.