customer service representative - call centre
About the company
CSR Empire Collision - Edmonton, AB
Your tasks
Responsibilities
- Excellent customer service
- Desire to learn and change with the industry
- Ability to adapt to and change with organizational policy
- Billing Insurance Companies
Requirements
Job Description Empire Collision is looking for a full-time, career-minded CSR with a strong background in customer service. If you have previous experience in the industry is a plus but not necessary. Strong customer service skills, willingness to learn and great work ethic are paramount. If this sounds like you we would love to have you join our Empire Family/Team.
*Requirements: *
- Experience with Mitchell and/or Audatex estimating software is a bonus but not required
- Superior Customer Service and Organizational Skills.
- Ability to multitasks within a team oriented bodyshop
- Good communication skills and great attitude
- Valid Driver?s License
- Works well in a team environment as well as individually with little supervision
Education
- Secondary School (preferred)
- customer service: 1 year (preferred)
What we offer
*What we offer: *
- Excellent compensation
- Initial and continuous training and advancement opportunities
- Standard work schedule
- Health & Dental Benefits (after 90 days)
- Great management and support
- A supportive work environment
Pay: $18.00-$24.00 per hour
- Dental care
- Extended health care
- Life insurance
- Vision care
Other
Job Type: Full-time
Work Location: In person