Receptionist

Job Opening: Receptionist

Maastricht | Fulltime | 38 hours | MBO/HBO | Languages: NL & EN

Are you the face our guests never forget?

At Crowne Plaza Maastricht, you are the point of contact and the trusted smile for our guests - from the moment they enter until the moment they leave. Hospitality is in your DNA, and you get satisfaction from creating a warm and professional welcome.

About Crowne Plaza Maastricht

Located on the banks of the river Meuse, Crowne Plaza Maastricht offers a unique blend of luxury, comfort and hospitality. With 174 stylish rooms, nine modern meeting rooms, an attractive hotel bar and the culinary restaurant De Mangerie , we are a familiar face in the city and within the international IHG chain.

Working at Crowne Plaza means working in a close-knit team, where your efforts really make a difference to the guest.

Who are we looking for?

You are someone who:

• Always ready with a smile for guests as well as colleagues
• Representative, stress-resistant and proactive
• Hospitality not only understands, but lives
• Has strong communication skills in both Dutch and English
• Flexible to work evenings and weekends
• In possession of a driver's license
• Experience in the hotel industry is a must; an additional language is a plus

Your duties

As a Receptionist(e), you will be a key player within our Front Office. Your duties include:

• Warmly welcome, check-in and check-out guests
• Answering questions by phone, email and at the front desk
• Giving tourist information about Maastricht and its surroundings
• Taking and processing room and restaurant reservations
• Professionally handling complaints and special requests
• Perform administrative duties such as cash register work and transactions
• Working according to international IHG standards

What do we offer you?

• A competitive salary based on your experience
• Travel allowance from 10 km
• Discounts on lodging, food & beverage within global...