Customer Service Executive
Công Ty Cổ Phần Morinaga Nutritional Foods Việt NamHà Nội, Việt Namvietnamworkszverejnené 13. 10. 2026
- Customer Service (Hotline / Website / SNS etc): Manage customer inquiries and provide timely, accurate responses across all customer communication channels.
- Complaint Management: Handle customer complaints and coordinate with relevant departments to ensure timely resolution and case closure
- VOC & Customer Feedback: Collect and analyze customer feedback to identify key issues, trends, and...
- Bachelor's degree in Customer Service or relevant field
- At least 2 years of experience in customer service, experience in the FMCG or Food & Beverage industry is preferred.
- Experience in using/managing CRM systems
- Skills in customer service handling process & Appropriate Communication Manner
- Experience in handling media crises is preferred
- Synthesis and reporting...