Email Marketing Specialist (Part-Time Contract)

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

Start Date: September 1, 2026 Estimated End Date: December 31, 2026 (potential to extend)

We all depend on healthcare throughout our lifetimes, for ourselves, and our families and friends, but it is notoriously difficult to navigate and understand. As an industry that comprises 20% of the US economy, we think healthcare should work better for all of us. At Collective Health, we believe it's time for a new day in healthcare where members are informed and empowered to make the right care choices when the decisions are urgent and critical.

Member communications at Collective Health are central to delivering on that promise. From the moment a member joins, our communications help them understand their benefits, take action on their health, and get the most out of their Collective Health account. As a part-time Email Marketing Specialist Contractor (internally titled Member Communications Specialist Contractor), you'll play a hands-on role in building and executing the campaigns that make that experience possible — across our full roster of clients.

You'll work closely with our Member Engagement & Marketing team to execute campaigns in Customer.io, coordinate across internal stakeholders, and help ensure our communications reach the right members at the right time. This is a part-time contract role working up to 30 hours per week.

What you'll do:

Build, test, and deploy email campaigns in Customer.io based on briefs and direction from the Member Engagement & Marketing team

Execute member communications across our client programs, ensuring accuracy, brand consistency, and on-time delivery

Support cross-channel communications efforts, which may include in-platform secure messaging and direct mail coordination, working cross-functionally with the relevant internal teams

Maintain campaign documentation including audience segmentation, send schedules, and version tracking

Coordinate with internal stakeholders — including Product, Compliance, and Client Success — to gather approvals and ensure campaigns meet requirements

Perform thorough QA on campaigns prior to launch, including link checks, rendering across devices, and audience validation

Support ongoing content management by organizing assets, templates, and campaign records

Flag risks to project timelines and escalate as needed to keep programs on track

Contribute to process documentation to support repeatability and scale across the communications program

To be successful in this role, you'll need:

2–4 years of experience in email marketing, CRM, or member/customer communications

Hands-on experience building campaigns in Customer.io, Iterable, Braze, or a comparable ESP — you should be comfortable working directly in the platform, not just providing direction

Strong attention to detail, particularly in QA and proofreading

Excellent communication and organizational skills; able to manage multiple campaigns and deadlines simultaneously

Comfortable executing against defined briefs and direction with minimal guidance

Experience working cross-functionally and managing stakeholder coordination through tools like Slack, Jira, and Google Suite

Experience in healthcare, benefits, or a regulated industry is a plus but not required

Pay Transparency:

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity.

Lehi, UT: $28 - $34.85/hr

Plano, TX: $31 - $38/hr

US Remote: $28 - $38/hr

Contract Hourly Pay Range $28 — $38 USD

Why Join Us?

Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare

Impactful projects that shape the future of our organization

Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests

Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com .

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/ .