Service Engineer

Job Summary

Maintain and service specialized Aviation Physiological Training (APT) equipment while supporting IT infrastructure. Diagnose and resolve hardware/software issues, optimize system stability and cybersecurity, and manage electrical and IT assets deployment. Collaborate with clients and report to management.

Responsibilities

• Maintain and service specialized Aviation Physiological Training (APT) equipment to ensure operational readiness.
• Provide technical support for overall IT infrastructure and hardware to maintain system functionality.
• Diagnose and resolve complex hardware and software issues to minimize downtime.
• Evaluate and optimize system stability, cybersecurity, and operational integrity to enhance performance.
• Deploy, configure, and decommission electrical and IT assets including PLCs, servo drives, PCs, monitors, and UPS units.
• Collaborate closely with clients on-site to understand technical needs and deliver detailed technical reports to the Service Manager.

Preferred competencies and qualifications

• Degree or Diploma in Electrical, Electronic, Mechatronics Engineering, or a related field.
• 2–3 years of hands-on experience in field service, automation, or systems engineering.
• Proven analytical and practical troubleshooting skills; able to work independently with minimal oversight.
• Strong customer relationship and communication skills.
• Willingness to travel frequently internationally across East/Southeast Asia and the Arabian Peninsula.