Data Center Operator

1. Facility Management:

• Monitor and manage data centre infrastructure including power, cooling, cabling ,fire detection, and suppression systems.
• Ensure cleanliness and tidiness of the data centre, reporting any abnormalities or rule violations.
• Support maintenance, servicing, repair, and upgrading activities related to data centre facilities infrastructure.

2. Physical Access Control:

• Manage physical access to data centres and racks, ensuring compliance with security policies.
• Maintain physical key management and track access records.
• Monitor and report any suspicious activities or security violations.

3. Asset Management:

• Track and document all data centre assets throughout their lifecycle.
• Ensure secure storage of assets, including backup media and storage devices.
• Supportasset audits, verification, and disposal processes.

4. BackupMedia Management:

• Coordinate with suppliers for off-site storage and retrieval of backup media.
• Track inventory of backup media and handle faulty or damaged media.
• Provide monthly reports on backup media inventory.

5. Incident and Problem Management:

• Respond to and escalate incidents according to severity levels, providing regular updates until resolution.
• Perform routine physical inspections and document findings.
• Support service recovery and incident resolution efforts.

6.Compliance and Audit:

• Ensure compliance with company policies, security standards, and audit requirements.
• Provide support for audits and implement rectification plans for any noncompliance findings.