parts technician

*Build a Career That Makes an Impact*

When equipment is down, every minute matters. As a Parts Representative with Vermeer Canada, you will be a trusted resource for customers and internal teams, helping identify, source, and deliver parts solutions that minimize downtime and keep businesses moving.

We are looking for a customer-focused professional who enjoys building relationships, solving problems, and contributing to a team that takes pride in exceptional service. Experience in parts is an asset, but so is a strong background in customer service, sales, agriculture, construction, trucking, or industrial environments.

*Why Vermeer Canada?*

Since 2000, Vermeer Canada has supported customers across Canada as a full-service heavy equipment dealership. We are passionate about the Vermeer brand, committed to helping customers succeed, and focused on creating a workplace where team members can grow, contribute, and be themselves.

*Competitive Total Rewards*

Competitive compensation supported by health and dental benefits.

*Retirement Support*

A group retirement savings plan with company matching.

*Growth & Development*

Training, development, and opportunities to build a long-term career.

*Team-First Culture*

A supportive environment grounded in trust, accountability, authenticity, and care.

*What You Will Do*

• Create a positive customer experience by responding to parts inquiries promptly, accurately, and courteously.
• Identify customer needs, recommend solutions, and promote the full line of Vermeer parts and related products.
• Prepare quotes, process sales orders and purchase orders, and follow up on promised delivery dates.
• Maintain appropriate inventory levels and support accurate, efficient inventory practices.
• Receive, stock, pick, package, and ship parts; determine shipping methods and complete required documentation.
• Maintain clean, safe, and organized parts facilities, displays, manuals, and parts guides.
• Act as a liaison with the factory and stay current on product and parts information.
• Collaborate with Parts, Service, and Sales colleagues to resolve customer needs and support branch priorities.
• Operate a forklift or other material-handling equipment to load, unload, transport, and store goods as required.
• Follow all company policies, procedures, and health and safety requirements while maintaining a professional presence.
• Assist with other branch responsibilities, including duties within the Service Department, as operational needs require.

*What You Bring*

• A customer-first mindset and a genuine interest in helping people solve problems.
• Strong communication, relationship-building, and organizational skills.
• Sales aptitude, initiative, and the drive to identify opportunities and achieve goals.
• Accuracy and attention to detail when managing orders, inventory, documentation, and follow-up.
• The ability to prioritize effectively and stay composed in a fast-paced environment.
• Comfort using Microsoft Office and learning dealership or inventory systems.
• Mechanical aptitude and an interest in equipment, machinery, or parts.

*Experience That Will Help You Succeed*

• Previous experience in parts, service, customer service, sales, warehousing, or distribution.
• Experience in a heavy equipment, agriculture, construction, automotive, trucking, or industrial environment.
• A Journeyperson or Apprentice Parts Technician designation is an asset.
• Forklift experience is required and/or certification is an asset

*You Will Thrive Here If You?*

• Take ownership, follow through, and do what you say you will do.
• Enjoy variety and are comfortable balancing customer service, sales, inventory, shipping, and branch support.
• Work collaboratively and step in to help where the customer or team needs you most.
• Stay curious, look for better solutions, and treat every customer interaction as an opportunity to build trust.

Learn more about our team at vermeercanda.com/careers.

Pay: $50,00