café manager
Education:
Secondary (high) school graduation certificate.
Work setting:
Urban area.
Tasks:
- Analyze budget to boost and maintain the restaurant's profits.
- Evaluate daily operations .
- Monitor revenues to determine labour cost .
- Monitor staff performance .
- Plan and organize daily operations.
- Recruit staff.
- Set staff work schedules.
- Supervise staff.
- Train staff.
- Balance cash and complete balance sheets, cash reports and related forms.
- Conduct performance reviews.
- Organize and maintain inventory.
- Ensure health and safety regulations are followed.
- Leading/instructing individuals.
- Address customers' complaints or concerns.
- Provide customer service.
- Food safety/handling skills.
- Plan, organize, direct, control and evaluate daily operations.
Supervision:
16-20 people. Staff in various areas of responsibility.
Certificates, licences, memberships, and courses :
- First Aid Certificate.
- Workplace Hazardous Materials Information System (WHMIS) Certificate.
- CPR Certificate.
- Safe Food Handling certificate.
- Food Safety Certificate.
Computer and technology knowledge:
- Electronic cash register.
- MS Excel.
- MS Windows.
Work conditions and physical capabilities:
- Fast-paced environment.
- Work under pressure.
- Tight deadlines.
- Repetitive tasks.
- Attention to detail.
- Combination of sitting, standing, walking.
- Standing for extended periods.
Personal suitability:
- Accurate.
- Client focus.
- Dependability.
- Excellent oral communication.
- Flexibility.
- Organized.
- Reliability.
- Team player.
- Ability to multitask.
Screening questions:
- Are you available for shift or on-call work?.
- Do you have experience working in this field?.
- Do you have the required certifications listed in the job posting?.
Employment terms options:
- Early morning.
- Evening.
Experience:
1 year to less than 2 years.
Employment terms options:
- Flexible hours.
- Morning.
- On call.
- Day.
- Weekend.
Health benefits:
- Dental plan.
- Health care plan.
- Vision care benefits.
Financial benefits:
- Gratuities.
- Group insurance benefits.
Other benefits:
- Learning/training paid by employer.
- Parking available.
Support for persons with disabilities:
Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
Support for newcomers and refugees:
Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
Support for youths:
- Offers on-the-job training tailored to youth.
- Offers mentorship, coaching and/or networking opportunities for youth.
Support for Veterans:
- Offers mentorship, coaching and/or networking opportunities for Veterans.
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.) .
Support for Indigenous people:
Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
Support for mature workers:
- Offers mentorship, coaching and/or networking opportunities for mature workers .
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) .
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .
Supports for visible minorities:
Offers mentorship programs that pair members of visible minorities with experienced employees.