Spaceport Operations Technician - Night Shift

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

SPACEPORT OPERATIONS TECHNICIAN – NIGHT SHIFT

The Spaceport Operations Technician will take ownership of residential units, hotel operations, and social-facing spaces at Starbase during overnight hours. This role serves as the primary point of contact for urgent issues and ensures all areas remain clean, functional, and guest-ready.

RESPONSIBILITIES:

Operations & Guest Experience

Oversee overnight operations for Starbase residents and traveler hotel accommodations

Answer guest and resident questions while maintaining knowledge of the Starbase property and services

Hotel & Residential Coordination

Relocate guests and residents to alternate units when issues cannot be resolved

Facilities & Cleanliness Standards

Conduct daily inspections of rooms, homes, Airstreams, public areas, and surrounding roads to ensure cleanliness and check-in readiness

Perform housekeeping functions and maintain high standards of cleanliness across all guest-facing spaces

Collaborate with Facilities and Housekeeping to escalate and track maintenance needs

Transportation Support

Manage Tesla staging, approve/deny reservations, and coordinate airport shuttles and LotX routes

Update driver metrics in PowerBI and support on-site transportation operations as needed

Communication & Reporting

Monitor and respond to the Starbase living inbox, Tesla reservation inbox, Switch reservations, and Jira tickets

Monitor the on-call phone and Starbase Neighbors team chat, and handle urgent communications

Communicate with residents regarding services and changes, and document shift activities through reports and pass-downs

Continuous Improvement & Team Support

Drive continuous improvement by identifying and implementing operational or guest experience enhancements

Support team training, mentoring, and general operational needs during 3rd shift

BASIC QUALIFICATIONS:

High school diploma or equivalency certificate

1+ years of hospitality, facilities, custodial, or operations experience

PREFERRED SKILLS AND EXPERIENCE:

Strong organizational and time management skills with the ability to prioritize multiple tasks

Demonstrated ability to uphold high standards of cleanliness, functionality, and guest satisfaction

Effective communicator with the ability to work independently in a fast-paced environment

Comfortable identifying issues, submitting tickets, and proactively driving solutions

ADDITIONAL REQUIREMENTS:

Must be available to support overtime and occasional weekend events as needed

Must be able to work the following night shift: F-M, 6:00 PM to 6:00 AM

Stand: Up to 6 hours per day

Sit: Up to 6 hours per day

Push/Pull: Up to 50lbs. (unassisted) 2 hours or longer per day

Overhead reach: Up to 1 hour per day

Walk: Up to 3 hours per day

Lift/Carry: Up to 25lbs. (unassisted) 2 hours or longer per day

Climb (ladder/stairs): Up to 1 hour per day

Kneel/Crouch: Up to 1 hour per day

Upper body twist: Up to 1 hour per day

Ability to work at temperatures over 80 degrees up to 3 hours per day

Candidate must be capable of safely performing the physical requirements of the job listed in the job description. Candidate may be required to complete a pre-employment questionnaire and/or physical to confirm these capabilities, which may include a medical history review

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com .