Customer Relations Executive

About Us

Saka Saka Pte Ltd is part of Saka Saka, a regional distributor of leading trading card game (TCG) and tabletop gaming brands across Asia. Working closely with international licensors, brand owners, and retail partners, Saka Saka manages the distribution, marketing, and development of multiple gaming brands across Southeast Asia.

Our Singapore operations focus on growing these brands through retail partnerships, marketing activities, organised play, and community engagement, bringing exciting gaming experiences to players and collectors.

Key Responsibilities:

Brand Marketing & Promotion

• Support marketing and promotional activities for assigned trading card game and tabletop gaming brands.
• Assist in planning and executing product launches, promotional campaigns, and brand awareness activities.
• Help prepare marketing materials and social media content to promote assigned brands.

Retail & Community Engagement

• Work closely with retail partners to promote new products, upcoming releases, and marketing activities.
• Maintain good relationships with hobby stores, retailers, and gaming communities.
• Assist in introducing and demonstrating new games to retailers and players.
• Gather feedback from retailers and players to support future marketing initiatives.

Events & Activations

• Support the planning and execution of tournaments, in-store events, roadshows, and conventions.
• Assist with game demonstrations, promotional activities, and player engagement during events.
• Coordinate with retailers, event organisers, and internal teams to ensure activities run smoothly.
• Support post-event reporting and identify opportunities for improvement.

Requirements

• Based in Singapore with at least a Diploma qualification.
• Minimum 2 years of experience playing trading card games or tabletop games.
• Strong interest in trading card games, gaming communities, and hobby products.
• Good communication and interpersonal skills.
• Organised, proactive, and willing to learn.
• Comfortable working with retailers, community members, and internal teams.
• Basic knowledge of social media platforms and Microsoft Office.
• Willing to work occasional weekends for events.

Fresh graduates are welcome to apply. Prior professional marketing experience is not required.

Bonus Points

• Experience organising TCG tournaments, community events, or hobby activities.
• Familiarity with multiple trading card games such as Pokémon, Yu-Gi-Oh!, Magic: The Gathering, One Piece, or Disney Lorcana.
• Experience managing social media accounts or creating promotional content.
• Experience working in hobby stores, gaming retail, or related industries.