Manager - Reconciliations Control & Governance

Manager – Reconciliations Control & Governance

Role Purpose

The Manager – Reconciliations Control & Governance is responsible for strengthening the control environment, governance framework, and operational integrity of reconciliation processes across multi-entity, multi-currency financial/Treasury operations.

The role will focus on ensuring reconciliations are accurate, timely, and compliant with applicable regulatory requirements, including FCA client asset (CASS) and global safeguarding frameworks including DFSA, ASIC, FMA and other. It will play a key role in reducing operational risk, improving consistency, and enhancing transparency across end-to-end reconciliation processes.

Key Responsibilities

Reconciliation Control & Oversight

Own and maintain the end-to-end reconciliation control framework across bank accounts, client money, broker positions and payment flows

Perform and oversee complex reconciliations involving:

High-volume payment transactions, Multi-currency FX settlements and conversions, Inter company and client asset movements and reconcile cash and positions with the Brokers/Liquidity Providers

Ensure timely completion of reconciliations in line with regulatory (CASS/Safeguarding) and strict internal timelines

Establish and enhance matching logic and exception management processes

Generate and distribute daily MI confirming completion of the daily internal and external Safeguarding reconciliations to the Safeguarding Committee including up keep and reporting of Key Risk Indicators.

Perform/Oversee regulatory returns of client assets across the Group entities

Lead/Assist reconciliations and Treasury payment automation projects across the firm

Close collaboration with Treasury/Operations on cash management aspects and ensure Safeguarding accounts and Treasury movements are executed in a timely manner

Responsible for drafting policies and procedures for the areas responsible.

Oversees Annual Client Asset audits

Break Identification & Resolution

Lead investigation and resolution of reconciliation breaks across banking, payments, brokers, and internal ledger systems

Conduct root cause analysis and implement preventative controls to reduce recurring issues

Work closely with cross-functional teams (Finance, Treasury, Payments, Operations, Technology) to resolve discrepancies

Ensure clear tracking, documentation, and closure of all exceptions

Regulatory & Client Asset Protection

Ensure reconciliation processes align with FCA CASS requirements and relevant global safeguarding regulations

Support the safeguarding of client funds through robust reconciliation and control processes

Maintain audit-ready documentation and evidence for reconciliation activities

Partner with Risk, Compliance, and Audit teams to demonstrate control effectiveness

Control Framework & Process Standardisation

Define and implement standardised reconciliation processes across regions and systems

Strengthen governance, control checkpoints, and escalation frameworks

Identify control gaps, inefficiencies, and dependency risks in existing processes

Drive continuous improvement and automation initiatives in collaboration with Technology teams

Governance, Oversight & Escalation

Provide independent oversight of reconciliation output quality and control effectiveness

Act as a key escalation point for control breaks, process failures, and capacity risks

Establish clear ownership and accountability across reconciliation processes

Provide regular updates on reconciliation status, risks, and control issues to senior stakeholders

Stakeholder Management

Collaborate with Finance, Treasury, Payments Operations, Risk, and Technology teams

Support internal and external audits related to reconciliations and client asset safeguarding

Influence stakeholders to drive consistent and robust control practices

Team Leadership

Manage and develop a small team of reconciliation analysts/specialists

Provide coaching and oversight on complex reconciliation activities

Ensure consistent application of control standards and best practices across team outputs

Build capability within the team to handle high-complexity scenarios

Key Skills & Experience

Strong experience in bank reconciliations, financial control, or payments operations within a regulated financial services environment

Prior experience of using automated bank reconciliations tools like: Autorek, Grath or similar

Deep understanding of complex transaction environments, including:

Multi-currency / FX flows, High-volume payment systems, broker recs, Client money / safeguarded funds

Knowledge of FCA CASS rules and/or equivalent global client asset protection frameworks

Proven experience in investigating and resolving complex reconciliation breaks

Strong understanding of control frameworks, governance, and audit requirements

Experience working across Finance, Treasury, Operations, and Technology functions

Prior experience managing or mentoring small teams

Key Competencies

Strong control mindset and attention to detail

Experience in implementing hub & spokes model of operations

Structured problem-solving and analytical thinking

Ability to operate effectively in time-sensitive, high-pressure environments

Strong stakeholder management and influencing skills

Calm, execution-focused leadership style

Ability to introduce structure and clarity in complex environments

Reporting Line

Reports to: Group Head of Safeguarding, Risk & Treasury (UK)

Works closely with: Regional Finance, Treasury, Payments Operations, Risk & Compliance teams