About The Role
Job Title Financial Controller (Remote)
Location Remote based in Ireland or Portugal
Travel Occasional travel for company meetings
Terms Permanent contract
Schedule Monday – Friday | Business hours
The Financial Controller will play a critical role in supporting the company’s rapid growth by building scalable financial processes, strengthening controls, and providing clear financial insight across multiple locations and client programs. This is a hands-on leadership role requiring strong operational finance experience in a people-intensive, multi-site BPO environment.
The Controller will partner closely with the CFO, operations, and client leadership teams to ensure financial discipline while enabling growth.
WHAT YOU'LL BE DOING
Financial Reporting & Month-End Processes
Own the monthly, quarterly, and annual close process across multiple legal entities and international locations
Prepare timely and accurate financial statements (P&L, Balance Sheet & Cashflow), management reports, and KPI dashboards
Ensure consistent financial reporting across sites as the company scales
Prepare detailed quarterly Board packs
Drive continuous improvement in month-end close timelines and reporting accuracy
Revenue Recognition & Billing
Oversee revenue recognition for BPO contracts (FTE-based, transaction-based, hybrid models)
Track client-level profitability, contribution margins, and cost drivers
Support contract reviews, renewals, and pricing decisions with financial analysis
Ensure billing accuracy aligned with SLAs, headcount, and utilisation
Ensure disciplined billing and collection processes as client volume increases
Budgeting & Forecasting
Lead annual budgeting and rolling forecast processes in a high-growth environment
Partner with operations to forecast headcount, attrition, ramp-ups, and new site launches
Build scalable financial models to support growth from 600 to +1,000 employees
Provide variance analysis and actionable insights to leadership
Cost Control & Operational Finance
Monitor and control labour costs (payroll, benefits, overtime, incentives), the primary cost driver in BPO and conduct monthly reviews with key business stakeholders
Track location-level , program-level performance and client profitability reporting
Identify margin improvement opportunities through cost optimization and efficiency gains
Working Capital Management
Oversee AR/AP, client invoicing, and collections across multiple clients and geographies
Manage Cash Flow forecasting and working capital needs during growth
Review debtors and agree on recovery strategies
Manage the timing of creditor payments and authorize payments in the bank.
Compliance, Controls & Audit
Maintain strong internal controls appropriate for a scaling organisation
Ensure compliance with statutory, tax, and regulatory requirements across locations
Lead internal and external audit processes
Maintain asset registers in a remote business
Establish and document financial policies and procedures that scale
Systems & Process Scalability
Improve and standardize accounting systems, workflows, and controls
Partner with CFO on ERP optimization or implementation as the company grows
Automate and streamline processes to support multi-location operations
Lead finance team projects with support from the finance team
Team Leadership
Manage, mentor, and grow the finance and accounting team
Build a scalable structure that supports increased volume, complexity, and geographic expansion
Become a trusted business partner across the organisation, representing the finance team on various projects
Foster a culture of accountability, accuracy, and continuous improvement
Your profile
ABOUT YOU
To thrive in this role, you should possess the following qualifications, skills and experience:
Bachelor’s d egree in Accounting , Finance, or a related field (CPA, CA or CMA strongly preferred)
8–12+ years of progressive accounting/finance experience
Prior experience in BPO, shared services, outsourcing, or labour-intensive service businesses strongly preferred
Proven experience supporting rapid growth and multi-location operations
Strong operational and analytical mindset
Comfortable in a fast-paced, evolving environment
Ability to balance hands-on execution with strategic thinking
Excellent communication skills with finance and non-finance stakeholders
Advanced Excel and ERP experience
This role is pivotal in ensuring the financial health and strategic direction of the company, requiring a proactive and detail-oriented leader to drive financial excellence.
Why us?
Fully Remote work based in Ireland or Portugal
A competitive salary
Flexible benefits
Company Pension Scheme
Equipment provided
Home office allowance
Online Gym and Wellbeing Studio.
The opportunity for professional growth.
The opportunity to join a fast-scaling business at an exciting stage in its development
Fun company events and team outings.
Autonomy and Responsibility
OUR RECRUITMENT PROCESS –
1. 45 min Teams interview with the Recruitment Team
2. 45 min Teams interview with the Hiring Manager
3. SLT Interview
OT01Financial Controller – Otonomee | Job.bo