Solution Manager - LIMS

EPAM NEORIS is a Digital Accelerator that helps companies move into the future, with 20 years of experience as Digital Partners to some of the world’s largest organizations. We are over 4,000 professionals across 11 countries, with a multicultural startup culture where we foster innovation and continuous learning to create high-value solutions for our clients.

We are currently looking for a Solution Manager - DBA ORACLE

Candidate should have bellow knowledge and skills:

Resource should have knowledge in Sapio LIMS Application

Must have hands on experience in LIMS Basic functions and Crystal Reports.

Experience in building necessary documents that involves support related and business-related documents.

Should have Knowledge on LIMS Architecture

Should have experience in Sapio LIMS application Installation & Configuration

Knowledge on the Oracle Database and able to write queries for fetching reports /trouble shooting.

Liaise with Infra team, vendor, and fix application related issues.

Experience in providing L1, L2 and L3 Level support with a good understanding of Change management process (bug fixes, customization changes, enhancements)

Exposure to working in ITIL environment managing issues through Service Now, Remedy BMC and/or HP Service Centre.

Analytical, Problem solving & Troubleshooting skills

Transform user requirements into functional solutions

Updating self-help documents so customers/employees can try to fix problems themselves.

Good verbal & written communication skills

Language: English

We Offer :

Colaboración multicultural

100% Nominal Scheme

Legal Benefits

Benefits Package

Wellness Program

Professional development plan

Multicultural collaboration

We invite you to get to know us at http://www.neoris.com, as well as on Facebook, LinkedIn, Twitter, or Instagram: @NEORIS.

Brenda Catzin

#LI-BC2