Venue Find Specialist

About the Role

To provide the highest possible level of Venue Find to key clients

To develop relationships across all areas of Navan sharing best in class market knowledge of Venue

Find and thus supporting clients’ key objectives in arranging events

To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client

What you'll do:

As a primary client liaison of the Events Department, you will further the vision and goals of Navan by providing outstanding support across the US.

Deliver end-to-end venue sourcing solutions for new and existing accounts, serving as a trusted advisor in this specialist domain

Provide a premium, high-touch venue-finding service tailored to the unique objectives of key clients

Build collaborative partnerships across Navan, sharing industry-leading insights on event venues and service providers to align clients' strategic event objectives

To ensure maximum revenue generation in all areas of Navan Events while always ensuring significant return on investment to the client

Build effective working relationships and maintain regular communication with key individuals across all areas of the business

Continually improve and update own product knowledge through targeted activities and attendance of FAM trips, presentations and site visits

Promote a professional image of Navan Events to all clients and suppliers

Maximize all income opportunities and actively conscious of preferred partners’ commission rates, securing and negotiating enhanced levels wherever possible

Immerse yourself in allocated client brand and culture through understanding of their marketplace and their competitors

Support the wider Navan Events Team by providing them with new and existing leads within your client portfolio

Maintains complete project documentation to ensure contract and documentation policy compliance (i.e., service agreements, invoice receipts, etc.)

Attend all relevant meetings, both internal and external, participating and contributing as necessary

Training in all relevant Navan Systems

What we're looking for:

1+ Years meeting or event planning experience preferred

Professional oral and written communication skills required

Proficient Google/MS Suite skills along with the technical aptitude to learn new technology

Capability to handle multiple tasks concurrently, demonstrating a commitment to resolving urgent matters promptly and efficiently.

Possesses an empathetic disposition and consistently maintains a professional attitude.

Prior experience in effectively handle multiple projects/demands

Ability to negotiate positive outcomes

Knowledge of Cvent preferred

Proven record with strong customer service skills

The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity.

For roles with on-target-earnings (OTE), the pay range includes both base salary and target incentive compensation. Target incentive compensation for some roles may include a ramping draw period. Compensation is higher for those who exceed targets. Candidates may receive more information from the recruiter. Pay Range $55,000 — $68,000 USD