Sales Support Manager

• Accomplishes sales support objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.

• Manage, lead, and support the daily activities of the inside sales department and supporting departments.
• Responsible for hiring and managing performance of assigned departmental employees.
• Responsible for employee development, formalized and scheduled training programs for assigned employees.
• Responsible for developing, implementing, and monitoring departmental goals and KPIs.
• Settle standardization system for Customer Data Base, Filing Systems, Resources and tools of Sales Support Team.
• Offers revisions and approve orders.
• Responsible for Process Improvement.
• Support other departments as needed or workload permits.
• Special projects as assigned.
• Coordinate with team members to assure on time completion of proposals
• Analyze and evaluate performance of each department members which will be affected directly the appraisal results.
• Perform with VP to prepare and execute detailed presentations, tactics, metric, systems and action plans.
• Prepare and maintain entire quarterly commission reports
• Develop standard presentations, sales support materials, reports and case studies.

Bachelor degree in Chemical / Mechanical Engineer

At least 5 years of professional experience in the same field.

Strong computer skills

Strong external and internal communication

Strong task management and organization skills

Training and Coaching Skills

Critical thinking and problem-solving skills

Decision-making

Adaptability

Stress tolerance