Digitalization Engineer

Overview We are looking for a motivated and adaptable Digitalization Engineer to join our team in delivering advanced digital transformation projects for the manufacturing and process industries. This role bridges the gap between operational technology (OT) and information technology (IT), focusing on integrating data from shop-floor systems into analytics platforms, dashboards, and business applications. This position is perfect for graduates or early-career professionals passionate about technology, data visualization, and customer experience. Responsibilities Customer Engagement & Communication Act as the primary customer liaison during agile sprints, facilitating daily stand-ups and sprint reviews

Translate technical concepts into business language that resonates with stakeholders at all levels

Gather and document customer requirements, user stories, and acceptance criteria

Conduct user acceptance testing (UAT) sessions and coordinate feedback loops

Quality Assurance & Validation Perform UI/UX testing on our wide range of apps across dashboards, reports and visualization tools

Validate data flow between systems and reporting platforms

Document and track issues, bugs and enhancement requests in project management tools

Ensure deliverables meet customer specifications and industry standards

Project Support & Documentation Create and maintain user guides, training materials, and standard operating procedures

Support the configuration of dashboards, graphics and control charts

Assist in validating data migration and system integration testing

Coordinate with cross-functional teams to ensure project milestones are met

Business Analysis & Improvement Analyze customer workflows to identify optimization opportunities

Support change management initiatives and user adoption strategies

Contribute to continuous improvement of project delivery methodologies

Present project updates and demos to stakeholders

Qualifications Required Bachelor's Degree in Engineering, Computer Science, Information Systems, Business Analytics, or related field

0-2 years of experience (internships and academic projects welcome)

Proficiency in Microsoft Office Suite

Basic understanding of databases and data visualization concepts

Customer-focused mindset with excellent interpersonal skills

Ability to work in an agile, fast-paced environment.

Fluent in the English language.

Flexibility to support team members and customers during off-hours when necessary.

Willingness to learn and travel occasionally within the ASEAN, Western Europe & North America regions.

Preferred Exposure to SCADA systems (Ignition, Wonderware InTouch, Siemens WinCC, Rockwell FactoryTalk, or similar)

Familiarity with SQL queries and basic data analysis

Experience with project management tools (JIRA, Trello, MS Project)

Knowledge of manufacturing processes or Industry 4.0 concepts

Understanding of lean, six-sigma, statistical process control (SPC) principles

Experience with Power BI, Tableau, or similar visualization tools

Certification or coursework in Agile/Scrum methodologies

Personal Attributes Natural curiosity and eagerness to learn new technologies

Strong attention to detail and quality-focused approach

Ability to simplify complex technical concepts

Proactive problem-solver with analytical thinking

Team player with excellent time management skills

Adaptable and comfortable with ambiguity

Enthusiastic about digital transformation in manufacturing