Customer Service Specialist

Kuehne + Nagel Co., Ltd VietnamCainiao Smart Logistics Park, Lot 08, Street 05, Giang Dien Industrial Park, Giang Dien, Trang Bom, Dong Naivietnamworkspublicat 20.10.2026

Your tasks

Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

Requirements

  • To respond...
  • Strong customer service and relationship management skills, with a customer-focused mindset.
  • Good understanding of order management processes, logistics operations, and warehouse coordination.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to handle customer concerns professionally.
  • Strong organizational and planning skills, with the ability to prioritize tasks, manage multiple requests, and meet deadlines.
  • Detail-oriented with a high level...