Staff Technical Program Manager

About Kaseya

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Our comprehensive platform helps organizations efficiently manage, secure, and automate their IT environments, driving operational efficiency and long-term business success.

Backed by Insight Partners , a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint. Today, Kaseya supports customers in more than 20 countries and manages over 15 million endpoints worldwide.

Founded in 2000, Kaseya has built a culture centered around innovation, accountability, and results. We are a high-growth, high-performance organization that values individuals who are driven, adaptable, and committed to delivering exceptional outcomes for our customers and teammates alike.

At Kaseya, success comes from embracing challenges, moving with urgency, and continuously raising the bar.

Position Summary Kaseya is looking for a Staff Technical Program Manager to lead high-impact, cross-platform technical programs that span multiple SaaS products, engineering organizations, and business functions. In this role, you will operate as a force multiplier for engineering and product leadership, driving execution rigor, dependency management, and delivery predictability across complex initiatives such as platform integrations, modernization efforts, reliability improvements, and enterprise-scale launches. This role requires strong technical depth, systems thinking, executive communication, and the ability to influence across a highly matrixed organization.

Key Responsibilities

Program Leadership & Delivery

Own and drive end-to-end execution of large, cross-functional technical programs impacting multiple Kaseya products and platforms

Translate company-level priorities into clear program plans, milestones, success metrics, and delivery commitments

Actively manage scope, risks, dependencies, and tradeoffs across engineering, product, security, infrastructure, and operations teams

Ensure programs are delivered with high quality, security, and reliability standards appropriate for MSP and enterprise customers

Technical & Architectural Partnership

Partner closely with engineering leaders and architects to understand system design, platform constraints, and technical risks

Drive alignment on architecture decisions, sequencing, and integration strategies, especially across acquired products

Develop technical fluency across Kaseya's SaaS platforms, APIs, data flows, and cloud infrastructure

Stakeholder & Executive Communication

Serve as the single-threaded owner for program health, communicating clearly with senior engineering, product, and executive leaders

Produce crisp executive-level updates that highlight progress, risks, mitigation plans, and decision points

Facilitate decision-making across organizations with competing priorities and limited resources

Operational Excellence & Scale

Establish scalable program management frameworks, operating rhythms, and tooling to support Kaseya's growth

Identify systemic execution gaps and drive improvements in planning, dependency management, and delivery predictability

Mentor and influence other TPMs, helping raise the bar for technical program management across the organization

Required Qualifications

10+ years of experience in Technical Program Management, Engineering Program Management, or equivalent roles in SaaS or cloud-based software environments

Strong technical foundation with the ability to engage deeply in architecture, APIs, data, and cloud-native systems

Proven experience leading multi-team, multi-product programs with significant technical and organizational complexity

Exceptional written and verbal communication skills, including experience presenting to senior leadership

Demonstrated ability to influence without authority in a fast-paced, matrixed organization

Preferred Qualifications

Experience working on platform integration, M&A integration, or large-scale SaaS modernization initiatives

Familiarity with cloud platforms (AWS preferred), distributed systems, and enterprise-grade security requirements

Experience supporting B2B, IT management, security, or MSP-focused products

Strong working knowledge of Agile and hybrid delivery models

Prior experience mentoring TPMs or acting as a program leader across multiple initiatives

Additional information Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.