Site manager

ISS Facility ServicesArr. de Bruxelles-Capitale/Arr. Brussel-HoofdstadEURESpublicat 15.10.2026
Obligatoriu:Lead
  • Oversee cleaning operations and ensure compliance with service levels, procedures, quality standards, and contractual commitments.
  • Organize resources, schedules, and priorities to guarantee service continuity and optimal operational delivery.
  • Manage suppliers and subcontractors, monitor service quality, and ensure compliance with agreed costs, deadlines, and KPIs.
  • Act as the client's main point of contact, building long-term trusted relationships and providing solutions tailored to operational needs.
  • Lead review meetings, handle complaints, and implement corrective actions to ensure a high level of client satisfaction.
  • Manage, develop, and support operational teams while fostering collaboration, engagement, and skills development.
  • Ensure compliance with health, safety, environmental, and site-specific work procedures.
  • Monitor the contract budget, control costs, analyze performance, and identify optimization opportunities.
  • Ensure accurate reporting, performance tracking, and efficient contract administration.
  • Actively contribute to continuous improvement initiatives and the achievement of operational and financial objectives.
  • You hold a Bachelor's degree and have at least 4 years of experience as a Site Manager or in a similar position, ideally within a Facility Services environment.
  • You have proven experience managing large teams, overseeing service contracts, and coordinating suppliers and subcontractors.
  • You combine strong leadership, organizational, communication, and problem-solving skills, with a demonstrated ability to manage priorities and ensure operational continuity.
  • You are comfortable with budget management, cost control, invoicing, and performance analysis. Experience in financial analysis and P&L management is considered a strong asset.
  • You are proficient in Microsoft Office applications (Excel, Word, PowerPoint, Outlook). Knowledge of a CMMS (Computerized Maintenance Management System) is a plus.
  • You possess solid knowledge of cleaning techniques, HACCP standards, healthcare cleaning practices, and health, safety, and environmental requirements.
  • You are fluent in French and have a good command of English, both spoken and written.
  • Customer-oriented, detail-focused, and autonomous, you thrive in a demanding international environment.
  • You are available to work full-time on a site located in central Brussels and demonstrate the flexibility required to manage unexpected situations and urgent contractual requirements.

Persoană de contact

Menționată de angajator în anunț — pentru întrebări și candidatura ta.

  • Laura Nadzialek