Guest Service Officer
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Obligatoriu:FinTech
Job Description
Handle checking in and checking out of Hotel guets in accordance with Hotel Standard of Procedure
Monitor room status on a daily basis and report status accordingly
Communicate with Housekeeping on status of Hotel guests arrival and departure
Accurately handle cash float, credit card charges and cash payment
Familiar with various types of booking and room categories
Handle guest requests, feedback and direct request to appropriate departments
Book taxi and arrange wake up calls for Hotel guests
Requirements
Diploma from preferably hospitality or related field
Able to work shifts (weekends/PH/night)
Good communication skills
Minimum 1 year relevant experince
Proficient in Computer Applications