Junior Fulfillment Coordinator
Do you want to change how the world creates?
At Formlabs, we’re building the tools that make it possible for anyone to bring their ideas to life, from cutting-edge products to life-saving medical devices. Our 3D printing technology powers innovation at more than 50,000 industry leaders worldwide, including Apple, Google, Tesla, New Balance, and NASA. Together, we’re helping everyone design, prototype, and manufacture faster than ever before.
Our Global Customer Fulfillment team makes sure that our products can be enjoyed by thousands of people around the world. If you have a passion for operations, data, problem-solving, and working in a fast-paced environment, we want you to join us as our Junior Fulfillment Coordinator . Your role will be to further develop our distribution ensuring a positive customer order Fulfillment process.
In this role you are expected to run daily operations while being detail oriented. You engage in planning & continuous improvement activities. You will have ownership of your own domain within the customer fulfillment process and you will stay cool and professional in escalated situations.
The Job:
Manage the daily operations together with other team members
Monitor performance, communicate with internal customers and resolve any issues
Follow established fulfillment processes internally and externally
Own your own domain within the customer fulfillment team task overview
Manage and create system records for inbound and outbound product flow, engage in planning activities
Manage inventory management, cycle counting, and inventory accuracy efforts
Follow up on customer complaints and RMA’s
Support our customer teams to provide best-in-class service
Monitor and manage global and regional transportation activities
Create, defend, develop and implement your own strategic initiatives for continuous improvement
Collect data for strategic decision-making & business case/projects
Working with internal and external stakeholders in order to drive improvements
You:
Have a passion for operations, warehousing or transportation
Understand freight shipping and logistics
Have 1-3 years of relevant work experience
Have an ability to work with cross-functional teams to get results
Can create a positive customer experience while maintaining efficiency
Are driven to take an extra step to ensure customer satisfaction
Are proficient in spreadsheet and database usage
Are comfortable multitasking and managing competing priorities
Have strong organizational skills and an eye for detail
Communicate on a professional level in English
Bonus Skills:
Passion for 3D printing and emerging technologies
Experience in rapidly growing startup environments
Experience in working with or for a third-party logistics provider
Familiarity with enterprise resource planning systems
Familiarity with Google Suite
We Offer:
Hybrid work
Catered lunch at the office 3 days per week
Private health insurance with Medicare (Blue package + hospital coverage)
A monthly or quarterly public transportation pass for Budapest
Shares in the company (we're a double unicorn company!)
Free beverages and snacks at the office
All You Can Move sports pass
Free 3D prints
An inclusive, dog-friendly office with diverse and inspiring colleagues
Development opportunities both in-house and off-site
Fun team events
We build amazing things. Come join us!
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.
Your personal data is processed in accordance with our Privacy Policy . If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at privacy@formlabs.com .