Receptionist night/day shift

Your tasks

• welcome and greet guests
• answer and direct incoming calls
• inform guests about hotel rates and services
• make and confirm reservations for guests
• register and check guests in
• verify guest's payment method
• close guest accounts and check guests out
• process accurate payment of guest accounts

• verify and imprint credit cards for authorization
• issue room keys and direct guests to their rooms
• receive and transmit messages for guests
• listen and respond to guests' requests both in-person and by phone
• provide accurate information about local attractions and services

Requirements

• effective verbal and written communication skills of English, Armenian and Russian languages
• conflict resolution skills
• decision making skills
• team work