ERP Functional Operations Manager
Our client, specialized in the service industry, is looking for an ERP Functional Operations Manager to support the implementation, stability, and continuous improvement of a company-wide ERP solution (Microsoft Dynamics 365 Finance & Operations).
ERP Master Data & Functional Administration
- Create, maintain, and manage master data within the ERP system (e.g. customers, vendors, items, warehouses, users, dimensions, and organisational structures).
- Ensure data quality, consistency, completeness, and compliance with internal standards.
- Support the configuration of administrative and functional ERP parameters linked to new entities, flows, or organisational changes.
- Apply and maintain a coherent ERP data structure across multiple business units.
Process Structuring & Documentation
- Contribute to the definition and enforcement of clear rules for master data creation and maintenance.
- Help prevent duplications, inconsistencies, and unnecessary data creation.
- Document ERP-related processes, governance rules, and best practices.
- Support the clarification of approval workflows and data ownership responsibilities.
ERP Functional Support & Coordination
- Manage user profiles, roles, and access rights within the ERP.
- Provide functional and administrative ERP support to internal stakeholders.
- Act as a functional reference point between business users and internal/external ERP stakeholders.
- Participate in continuous improvement initiatives related to ERP usage, processes, and adoption.
Hard Skills :
- Proven experience in a functional ERP role, such as ERP Administrator, Functional Analyst, Master Data Specialist, or similar.
- Practical knowledge of Microsoft Dynamics 365 Finance & Operations (or a comparable ERP system) is a strong asset.
- Good understanding of business processes across Finance, Accounting, Procurement, Sales, and Logistics.
- Strong attention to detail, structure, and data quality.
- Ability to work autonomously while collaborating closely with multiple teams.
- Comfortable documenting processes and supporting non‑technical users.
Soft Skills
- Structured, reliable, and methodical working style.
- Strong communication skills and ability to interact with diverse stakeholders.
- Pragmatic mindset with a focus on operational excellence and continuous improvement.