shipping and receiving supervisor

Shipping & Receiving Supervisor

Company: DART Aerospace Location: Kirkland, QC Department: Operations / Supply Chain Employment Type: Full-time, Permanent Work Environment: On-site

About DART Aerospace

DART Aerospace is a global aerospace manufacturer providing mission-critical equipment, aftermarket solutions, and certified products to helicopter and aerospace operators worldwide.

We are looking for a hands-on Shipping & Receiving Supervisor to lead and coordinate day-to-day shipping and receiving activities while ensuring materials and customer orders move accurately, compliantly, and on schedule.

This role is well suited to someone who understands international shipping, customs requirements, and import/export processes, while also being comfortable supervising a small operational team and responding quickly to changing business priorities.

What You?ll Do

Supervise Shipping & Receiving Operations

• Supervise, coordinate, and support a small team of employees across shipping and receiving activities.
• Organize daily priorities and allocate resources based on production schedules, customer requirements, inbound deliveries, and outbound shipment priorities.
• Monitor workload and resolve operational issues that could affect shipping or receiving performance.
• Maintain a hands-on presence within the operation and support the team when required.

Manage Outbound Shipments

• Ensure outbound shipments are prepared accurately and shipped on time.
• Verify quantities, material allocation, packaging, shipping documentation, and customer requirements before release.
• Coordinate carrier pickups and ensure shipments are collected according to committed timelines.
• Maintain a strong sense of urgency around fiscal month-end shipments to support revenue recognition requirements.
• Investigate and resolve issues that could delay customer deliveries.

Coordinate Inbound Shipments

• Schedule and coordinate inbound shipments and deliveries.
• Ensure incoming materials are received on time and supported by the appropriate documentation.
• Work with internal teams to resolve discrepancies involving quantities, documentation, customs clearance, or delivery timing.
• Support receiving priorities based on production and material requirements.

Customs & Trade Compliance

• Support customs inquiries and other regulatory matters that could result in shipment delays or holds.
• Ensure appropriate customs and shipping documentation is available and accurate.
• Apply working knowledge of:
• HTS / Harmonized Tariff Schedule codes
• Import regulations
• Importer of Record requirements
• Customs documentation and clearance processes
• International transportation and shipping requirements
• Work with freight forwarders, customs brokers, carriers, and internal stakeholders to resolve shipping or customs issues.

Cross-Functional Coordination

• Work closely with Planning, Production, Purchasing / Supply Chain, Quality, Inventory Control, Finance, and other operational teams.
• Align shipping and receiving activities with production schedules and changing business priorities.
• Escalate material, documentation, transportation, or customs issues that could affect production or customer deliveries.
• Support additional operational and ad hoc business requests as required.

What We?re Looking For

Required Experience & Skills

• Previous experience in shipping, receiving, logistics, warehouse operations, or transportation within a manufacturing environment.
• Previous experience supervising, coordinating, or leading employees.
• Strong knowledge of international shipping and customs processes.
• Good working knowledge of HTS codes, import regulations, customs documentation, and Importer of Record requirements.
• Experience coordinating inbound and outbound freight with carriers, freight forwarders, and customs brokers.
• Strong ability to prioritize urgent operational requirements and manage competing deadlines.

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