Motor Claims Executive

Responsibilities: Manage and process motor insurance claims expeditiously, professionally and equitably within turnaround time, subject to stipulated authority limit and company procedures. Ensure reserves are updated in a timely and realistic manner. Identify and manage any potential fraudulent claim effectively. Handle phone and email enquiries and attend to walk-in customers/claimants. Liaise with internal and external stakeholders, service providers and intermediaries. Mentor administration assistants in their support role. Review and streamline work processes to improve operational efficiency and cost-effectiveness. Ensure all recovery claims are pursued and followed-up periodically to ensure resolution. Conduct periodic active file review. Any other duty or assignment as and when instructed by the superior. Interested applicants please reach out at christine@caineseymour.com