The Company
CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week.
2,200+
Customers
10 of Top 12
CPG Companies
900+
Retailers Connected
$200M+
Raised
Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.
Key Responsibilities
Participate in L1/L2 on-call support and drive incident management to resolution
Manage AWS/GCP IAM, access requests, VPN, SSO, and JumpCloud administration
Support ArgoCD, GitHub, GitHub Actions, Jenkins, and CI/CD pipeline operations
Administer Vault, PagerDuty/Oppex, Facets, Groundcover, and New Relic monitoring
Handle configuration changes, user onboarding/offboarding, and security requests
Support Databricks, Snowflake, Airflow, Dagster, Elasticsearch, and database operations
Review cloud invoices and support cost optimization initiatives
Assist with SOC2 audits, key management, and compliance activities
Drive the rollout of New Relic and Oppex migrations across teams
Maintain and improve operational documentation and runbooks
Requirements
2–5 years of experience in Cloud Operations, DevOps, SRE, or Infrastructure Support
Hands-on experience with AWS and/or GCP cloud platforms
Basic Kubernetes knowledge and container concepts
Experience with IAM, monitoring, and troubleshooting production systems
Familiarity with GitHub, CI/CD pipelines, and cloud security concepts
Strong communication, collaboration, and problem-solving skills
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.