Pricing Operations & TurfView Lead – CEE & Nordics

Castrol is one of the world’s leading lubricant brands, serving customers and consumers in the automotive, marine, industrial and energy sectors. Castrol brands are recognised globally for their premium quality and high performance, shaped by the company’s commitment to innovation and cutting-edge technology. With products sold in more than 150 countries, Castrol has helped keep things moving on roads and racetracks, air, sea, and space for over 125 years.

Whether you're just starting out or ready for your next big move, you're in the right place to explore an exciting career with Castrol.

Job description

About the team

The Pricing Operations & TurfView Lead – CEE & Nordics supports disciplined, compliant and consistent pricing execution across Central and Eastern Europe and the Nordics. Working closely with Sales, Operations, Marketing, Finance, FBT, Customer Operations and Global Pricing, the role ensures effective pricing governance, accurate price implementation, reliable reporting and continuous improvement of pricing processes and tools.

The role provides operational pricing expertise and TurfView business-as-usual support across Workshops, Commercial Vehicles, Retail/E-commerce/Bike and Industrial activities. It acts as a key interface between internal stakeholders, distributors and customers, supporting informed commercial decision-making, pricing transparency and business performance.

Key tasks

Lead pricing operations and provide TurfView support across CEE & Nordics, covering Workshops, Commercial Vehicles, Retail/E-commerce/Bike and Industrial activities.

Ensure compliance with global pricing strategies, pricing governance, Rules of the Game, discount and rebate policies, pricing Delegation of Authority (DoA) and approval processes.

Coordinate price lists, price files and price changes, ensuring pricing accuracy, TLP/invoice-price alignment, rounding validation and post-implementation corrections.

Review and support COT/SPOC pricing requests using established criteria, including delivered gross margin, peer pricing, PEX rules, customer size, volume, commercial context and approval thresholds.

Provide subject matter expertise for non-standard pricing queries, approval records, system maintenance and pricing process requirements.

Conduct pricing and commercial analysis, including customer and product benchmarking, margin analysis, currency conversion, cost-of-goods assumptions, volume comparisons and tiered-pricing proposals.

Support pricing governance activities, including GMC customer reviews, NOVA/PVF onboarding, price changes, SKU updates and coordination with cluster pricing leads.

Maintain pricing tools, reference files, country price lists, peer-price comparison tools and warehouse pricing-source mapping.

Provide TurfView support, including reporting activation and maintenance, distributor data reviews, user support, data accuracy checks and issue escalation.

Investigate and support the resolution of pricing disputes and invoice-accuracy issues, including promotional discounts, one-off pricing, SKU changes, customer hierarchies and price adjustments.

Collaborate with Sales, Finance, FBT/GBS, Marketing, Customer Operations, Strategic Pricing, Global Pricing, IT&S, GMU, third-party suppliers and distributor partners to resolve issues and improve pricing execution.

Drive standardisation, process simplification, continuous improvement and automation initiatives across pricing operations, pricing tools and TurfView processes.

Provide training, coaching and knowledge sharing on pricing review criteria, COT/SPOC processes, pricing-file interpretation, peer-price benchmarking and TurfView ways of working.

Support annual business planning, quarterly business reviews, scorecard updates and distributor performance management through pricing analysis, TurfView reporting and commercial insights.

Operate in accordance with Castrol Values & Behaviours, maintaining high standards of safety, ethics, compliance and pricing governance.

Experience required

Typically 5–7 years of relevant experience in Sales, Pricing Operations, Commercial Operations or a related business support function.

Experience in operational pricing, pricing governance, discount and rebate management, margin analysis, commercial analytics, price-file maintenance and pricing process improvement.

Demonstrated ability to analyse customer and product pricing, assess commercial profitability, interpret large datasets and generate actionable business insights.

Experience coordinating pricing changes, resolving pricing disputes, reviewing invoice accuracy and supporting customer- or SKU-level pricing activities.

Working knowledge of pricing tools, approval processes and governance frameworks. Experience with COT/SPOC, GMC, NOVA/PVF and TurfView is highly desirable.

Strong proficiency in Microsoft Office, particularly Excel, with Power BI capability and an automation mindset considered desirable.

A university degree in Commerce, Business, Engineering or a related discipline, or equivalent relevant professional experience.

Fluency in English and at least one Continental European language.

Strong stakeholder management, communication, project coordination and time management skills, with the ability to work effectively across functions, geographies and seniority levels.

Sound understanding of commercial operations, sales processes, pricing governance and Ethics & Compliance requirements.

Privacy

The Castrol entity recruiting for this role is the data controller for the personal information you provide. We use it to assess your application and to manage the recruitment and onboarding process. We may share it with service providers who support our recruitment, and it may be transferred to other Castrol entities internationally under appropriate safeguards. We keep it only for as long as necessary. For details of how we use your information and your data protection rights, contact privacy.response@castrol.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to Castrol recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.).

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.