Sales Associate

Key Responsibilities

Welcome customers and provide a warm, personalised shopping experience. Offer styling advice and product recommendations based on customers' preferences and needs. Build long-term relationships with customers to encourage repeat business and loyalty. Achieve and exceed individual sales targets and contribute to overall store performance. Handle customer enquiries and close sales through WhatsApp, Instagram, the online store, and other digital channels. Process online orders accurately and coordinate with the relevant teams to ensure timely fulfilment. Follow up with customers on orders, new arrivals, and product availability. Maintain attractive visual merchandising standards and ensure the store is clean, organised, and well-presented. Replenish stock, assist with inventory counts, and ensure products are correctly displayed. Keep up to date with new collections, fashion trends, and product knowledge. Support promotional campaigns, product launches, and in-store events.