COFFEE SHOP SUPERVISOR

Job Responsibilities:

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates.

Organize workflow and ensure that employees understand their duties or delegated tasks.

Monitor employee productivity and provide constructive feedback and coaching.

Receive complaints and resolve problems.

Maintain timekeeping and personnel records.

Pass on information from upper management to employees and vice versa.

Prepare and submit performance reports.

Hire and train new employees.

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Job Requirements :

Proven experience as supervisor or relevant role.

Professional and pleasant personality

Able to work on weekends and public holidays

Able to work at night shift and split shift

Relevant working experience in coffee shop