Customer Service Executive

Gore Responsibility 1 Client experience & scheduling Greet clients and manage check in/check out. Book / confirm and/or reschedule appointments (via phone, app or in-person) Co-ordinate with beauticians on client schedules 2 Point of Sales & Payments Process payments (credit/debit cards, cash etc) and issue receipts. End of day sales receipts settlement.

1. Client retention & Communication Post service follow-up of clients Send reminders for upcoming appointments.
2. Timing sensitivity

Track service durations to prevent backlog.