Key Account Executive

Company Overview

Sealy Asia is a Joint Venture between Tempur Sealy International and Sealy of Australia, headquartered in Singapore, overseeing operations across ten countries in the region.

Job Summary

Lead and develop sales consultants to achieve targets and deliver excellent customer service in a retail environment. Manage store operations, coordinate with teams for promotions and deliveries, and support event planning to drive business growth.

Responsibilities

• Lead and manage sales consultants to achieve sales targets and enhance customer satisfaction through coaching and training
• Deliver exceptional customer service by conducting house visits to resolve inquiries and issues effectively
• Manage duty rosters to ensure optimal staffing levels for smooth store operations
• Maintain store standards by overseeing displays and overall presentation to attract customers
• Coordinate with logistics and marketing teams to ensure timely deliveries and successful promotion execution
• Assist in planning, setting up, and coordinating store events and promotional activities to boost sales

Preferred competencies and qualifications

• Degree in sales and/or marketing
• Minimum 2 years of experience in sales and marketing of consumer goods
• Retail experience, preferably with branded goods or managing retail counters in department stores, big-box retailers, or showrooms
• Experience managing sales consultants or promoters
• Sales experience in the mattress or furniture industry
• Strong communication and interpersonal skills demonstrated through customer interactions and team leadership
• Proficiency in English to support effective communication in customer service and team coordination
• Highly motivated and results-oriented with strong people skills