Dental Clinic Receptionist

We do not have quotas for Work Permit holders! Only Singapore & PR to apply. Guys & ladies if you are a meticulous, organized, mature, able to multi-task in a fast pace environment, responsible with a positive attitude, team player with a cheerful personality. Proficient in English & Mandarin is a must and savvy in social media, you are the person that we are looking for to join our team.

Job description:

• Greet all patients, visitors and callers, giving them a warm welcome to the clinic, creating a professional image for the clinic.
• Performs patients' registration, end day collection, appointment bookings, confirmation of patient’s

appointments via WhatsApp/phone.

• To key in all treatment charges and sales of dental products in the Clinic Assist system.
• Upon completion of treatments, discharge patients by dispensing medication, accurate payments collection and scheduling of the next appointments.
• Knowledge of CHAS and Medisave claim submissions and other Insurance Claims to relevant channels.

. Have experiences in Insurance submission & claims.

• Responsible for updating patient’s information like uploading of X-rays, referral letter, photos & etc.
• Prepare, call the lab(s), monitor and ensure the cases being sent and received from the lab(s).
• Always maintain cleanliness and neatness of the clinic.
• Perform other duties assigned by the Clinic Manager.

Requirements:

• Working Experiences in Dental Clinic Receptionist would be an advantage.
• Bilingual, proficient in English and Mandarin is a must.
• Good in Microsoft excel & words and familiar with Clinic Assist system.
• Good interpersonal and communication skills. Able to speak in other dialects would be a plus.
• Savvy in social media, video making & Social Media Platform would be good.
• Excellent customer service handling skills and upbeat in answering telephone calls.
• Able to work independently with minimum supervision.
• Able to multi-task and work in a fast-paced environment.
• Observe good work ethic and display good moral standard.

Additional Information:

• Working Hours: Mon - Fri: 9am - 6pm

Sat: 9am - 1pm.

• Applicants must be willing to work in Orchard area.
• Training is provided.
• Annual & Medical Leave
• Attendance Benefits
• AWS