Restaurant Manager

OVERVIEW Position Restaurant Manager Department Hospitality Reports to General Manager Location Bahrain About Company & Role Purpose We are seeking an experienced and service-oriented Restaurant Manager to lead and oversee the day-to-day operations of our fine dining establishment. The ideal candidate will demonstrate exceptional leadership, uphold the highest standards of service, and ensure a memorable dining experience for every guest. A strong understanding of food and beverage operations, team management, and customer satisfaction is essential.

KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIES

General

• Oversee and coordinate daily operations across both Front of House (FOH) and Back of House (BOH).
• Ensure exceptional guest experiences by maintaining high standards of service and hospitality.
• Address and resolve customer concerns and complaints promptly and professionally.
• Effectively manage and schedule staff shifts, ensuring proper coverage and productivity.
• Monitor and evaluate team performance, providing ongoing feedback and coaching for continuous improvement.
• Forecast inventory needs and oversee procurement of food, beverages, kitchenware, and cleaning supplies.
• Ensure compliance with health, hygiene, and safety regulations always.
• Uphold and enhance the restaurant's brand image and reputation.
• Develop and implement promotional strategies and local outreach initiatives to attract and retain clientele.
• Identify marketing opportunities, including digital campaigns, social media engagement, and in-house events.
• Train and onboard new hires and maintain continuous development for existing staff in service excellence and restaurant procedures.
• Implement and maintain operational policies and standard operating procedures (SOPs) for long-term success.

BACKGROUND, QUALIFICATIONS & EXPERIENCE

Qualifications

• Proven experience as a Restaurant Manager, General Manager, or Hospitality Manager in a fine dining or luxury hospitality setting.
• 3–5 years of experience in a managerial role within the fine dining or upscale hospitality sector.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• In-depth knowledge of food and beverage trends, with the ability to recommend pairings and explain menu details.
• Proficiency with restaurant management software and POS systems.
• Sound financial acumen with experience in budgeting, cost control, and P&L management.

Skills

• Arabic language is a MUST (spoken and written).
• English language is required (spoken and written).
• Strong leadership, interpersonal, and team-building skills.
• Excellent communication and customer service abilities.
• Ability to work under pressure in a fast-paced, high-end environment.
• Problem-solving mindset and attention to detail.
• Strong organizational and time management skills.