[HCM] Operation Analyst

WHAT YOU WILL DO

• In-depth improvement analysis: find opportunities through data mining, field observation and stakeholder interviews; identify and confirm root causes together with the operations team.
• Project design & piloting: turn insight into a concrete pilot proposal (scope, hypothesis, success metrics, timeline); run pilots at 1–2 outlets or production sites; refine based on feedback.
• Cross-functional coordination:...
• 3+ years in continuous improvement, Six Sigma, process engineering, or an analyst role with a track record of delivering projects.
• Strong analytical thinking combined with practical problem-solving.
• Experience running pilots in an operating environment (restaurant / factory / retail).
• Hands-on with no-code tools: AppSheet, Google Apps Script, Zenput, Kissflow is a strong advantage.
• Good English; able to communicate...