Customer Services Specialist

Job summary Ensure timely and accurate customer service while proactively coordinating and challenging information received from the Supply Chain team (OTD, shipment, shipping plan, production plan). The goal is to validate all data before communicating with customers, enhancing customer experience and supporting Sales operations effectively. Key Responsibilities

• Customer Services
• Receive customer inquiries, issues, and feedback from...

Qualifications

• College/University degree in Supply Chain, Business Administration, Logistics, or related fields.
• Experience in Customer service, Sales admin, or Order processing is preferred.
• Excellent knowledge of supply chain and Order to cash workflow.
• Strong English communication and interpersonal skills.
• Problem solving and issue handling ability.
• Proficient in Excel, SAP/CRM, and reporting tools.
• Able to work under pressure and manage multiple tasks.
• Capable...