Human Resource Manager

Responsibilities:

Manage recruitment, onboarding and staffing across branches. Monitor attendance, punctuality, discipline and employee conduct. Manage employee performance, KPIs and Performance Improvement Plans. Handle employee relations, grievances and staff retention. Ensure compliance with HR policies and Nigerian employment requirements. Coordinate payroll inputs, staff benefits, and incentives with Finance. Identify training needs and coordinate staff development. Conduct regular branch HR oversight and ensure Branch Managers maintain proper staff standards. Prepare accurate weekly and monthly HR reports for Management. Manage employee exits, clearance, and offboarding. Identify HR issues, take corrective action, and follow through to resolution.

Requirements:

3–5 years' experience in HR management, preferably in hospitality, salon, spa, retail or service businesses. Bachelor's degree/HND in HR, Business Administration, Industrial Relations or a related field. Strong knowledge of recruitment, employee relations and performance management. Good knowledge of Nigerian employment practices. Strong communication, leadership, problem-solving and conflict-resolution skills. Experience managing employees across multiple locations or branches is an advantage. Strong reporting, documentation and organisational skills. Must be firm, fair, proactive, confidential and highly accountable.