Technician
About the company
Join the Mediacom family today. Founded in 1995, Mediacom is a true story of success. When you join Mediacom, you become part of a proud tradition of men and women working together to support our company, each other, and the communities we serve.
You'll find all sorts of advantages to joining the Mediacom family. If you enjoy technology or manual work, and serving your community, you'll love Mediacom. Along with that rewarding feeling, you’ll be given the Power to Succeed in your career while enjoying ongoing training and a generous benefits package designed to be flexible and relevant to your needs.
Your tasks
GENERAL RESPONSIBILITIES As a Broadband Specialist I (Field Technician), you will be primarily focused on new installations of our cable television and broadband services. You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers. You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation. No experience required! Veteran friendly!
SPECIFIC RESPONSIBILITIES
- Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.
- Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.
- Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.
- Works with connectors, fasteners and wire and uses hand tools.
- Uses customary CATV hand and power tools in performance of job duties.
- Completes appropriate paperwork functions as prescribed by system management.
- Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.
- Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed. Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.
- Drives Company vehicles in performance of job duties; uses bucket truck. Proper vehicle upkeep and maintenance.
- Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.
Requirements
EXPERIENCE/SKILLS
- Entry level; 0 to 18 months experience.
- High school diploma or GED required; trade school training preferred.
- Valid driver’s license; satisfactory driving record required.
- General level of mechanical and consumer devices knowledge.
- Ability to interact and communicate with customers and co-workers.
- Ability to work in high or tight spaces.
- Ability to work in all weather conditions and at various heights.
- Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.
What we offer
Mediacom primes you to succeed with unique incentives, unrivaled on-the-job training, and the support only a family can provide.
You'll get formal paid training, company vehicle, provided with company tools, company uniforms, netbook, cell phone, health, dental, vision, generous discounts on services, education reimbursement, 401(k) with company match, pay increases through self-guided study and more!
Other
Mediacom Communications is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
Additional Information All your information will be kept confidential according to EEO guidelines.