Collections Coordinator

At Mayer LLP, we believe in doing law differently — with collaboration, innovation and determination at the core. Founded by a team of experienced, entrepreneurial attorneys, we’ve built a firm where client interests come first and teamwork drives results. With a Southwest regional footprint spanning Texas, New Mexico and Arkansas and a breadth of practice areas including corporate & securities, litigation, real estate, tax, labor & employment, healthcare and immigration, we serve clients ranging from start-ups to Fortune 500 companies across industries. If you thrive in a dynamic, growth-minded environment where your contribution directly matters and you’ll work alongside skilled professionals focused on achieving business-driven legal solutions, Mayer is where you can make an impact.

Responsibilities Partner with attorneys on collection efforts while maintaining client relationships

Contact clients regarding past due accounts until payment is received

Document client activity/communications

Monitor accounts receivable for disputed line items

Prepare and submit appeals to clients, ensuring all appeals are responded to by client deadlines

Work with billing coordinators to ensure bills are sent according to client requirements

Review and track appeals, respond to appeals, and make recommendations for how to improve the appeals process

Communicate with attorneys, paralegals, secretaries, clients, and staff, to ensure that the appeals process runs efficiently and effectively

Assist Billing team as needed

Other duties as assigned

Experience Minimum of 2 years of billing experience in a professional services environment

Prior legal billing experience, particularly in a large firm billing for multiple attorneys, is preferred

Proficiency in legal billing software, with a preference for Coyote Analytics

Strong proficiency in Outlook, Word, and Excel

Excellent problem-solving abilities, with the capability to quickly identify and resolve issues

Understanding of general accounting concepts

Excellent communication skills and the ability to work effectively with personnel at all levels via phone and email

Attention to detail and a commitment to maintaining accuracy

Collaborate and change Timekeeper Issue with Rate Structure Changes

Send, Receive, Edit and Train on Prebills for the attorneys

Understanding Client Guidelines with UTBMS Task, Expense and Fee Codes

Ensure that task codes used for each billing entry come from the UTBMS code set for the relevant practice area

Technology Mayer LLP has implemented the following technology platforms:

Westlaw

Harvey AI

Coyote

PointOne

iManage

Benefits Full suite of health/dental/vision benefits that go into effect the 1st of the month after an employee starts with the firm

10 company holidays + 4 early release days

16 PTO days

401k + firm match based on previous year revenue. Historically we have matched 25% up to 6% of the employee contribution

Discretionary year end bonus

Employee referral bonus ($2000 - $4000)

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