Support Engineer

At Link Group, we build tech teams for Fortune 500 companies and the world’s most innovative startups. Our mission is to connect talented professionals with opportunities that align with their expertise, interests, and career goals.

About the Project

As a Support Engineer , you will be responsible for troubleshooting, maintaining, and improving IT systems and applications for our global clients. You will work closely with development and operations teams to resolve technical issues, enhance system performance, and ensure seamless operations in the finance/stock exchange industry .

Tech Stack & Tools

Operating Systems: Windows, Linux

Scripting & Automation: Bash, PowerShell, Python

Monitoring & Logging: Prometheus, Grafana, Splunk, ELK Stack

Incident Management & Ticketing: JIRA, ServiceNow, Zendesk

Networking & Security: VPN, Firewalls, IAM

What We Offer

Tailored opportunities to match your professional interests and goals

A dynamic and collaborative work environment

Access to diverse and innovative projects for global clients

Competitive compensation aligned with your expertise

Continuous learning and career growth opportunities

If you’re passionate about solving technical challenges and ensuring system stability, we’d love to hear from you!

Apply today and join us at Link Group!

Daily tasks

• Provide technical support and troubleshooting for applications and infrastructure
• Diagnose and resolve system, network, and software issues
• Collaborate with development and DevOps teams to ensure system stability
• Monitor system performance and proactively identify potential issues
• Maintain technical documentation and provide user support when needed

Requirements

At least 4+ years of experience in IT support, system administration, or related fields

Strong knowledge of operating systems (Windows, Linux) and cloud platforms

Experience with ticketing systems and ITIL best practices

Basic scripting skills for automation and troubleshooting

Good command of English

Must have: Operating system, Linux, Windows, Cloud platform, ITIL