Personal Assistant
💻 Work Arrangement: Primarily Remote / Work-from-Home 🕘 Working Hours: Monday – Friday, 9:00 AM – 6:00 PM SGT; Saturday, 9:00 AM – 1:00 PM SGT 🚗 Occasional Travel: Singapore office visits may be required from time to time
About the Role We are looking for a reliable, organised and proactive Personal Assistant to join our team and support our day-to-day client communication, applications and administrative operations. This is a primarily remote position, making it a great opportunity for someone who enjoys the flexibility of working from home while being part of a Singapore-based business. You will work closely with the team on client follow-ups, document collection, applications, scheduling and general administrative tasks. Fluency in both English and Mandarin is important for this role, as you will be communicating with both English- and Mandarin-speaking clients.
What You Will Be Doing
💬 Client Communication & Follow-up
- Communicate with clients via WhatsApp in a friendly and professional manner
- Follow up with clients on applications, documents and outstanding information
- Assist with client applications and administrative processes
- Coordinate and collect required documents
- Keep clear and organised records of client communications and follow-ups
📊 Business & Market Support
- Monitor and track bank interest rates and mortgage packages
- Maintain simple records of rate changes and updates
- Assist the team in preparing information for client follow-ups
- Support other day-to-day business and administrative tasks
📋 Administrative & Coordination
- Manage recurring administrative tasks and follow-up schedules
- Assist with scheduling meetings and appointments
- Coordinate recruitment activities such as arranging interviews and following up with candidates
- Organise documents and maintain accurate records
- Assist with ad-hoc tasks and projects when required
What We Are Looking For
- Minimum 1 year of relevant working experience
- Fluent in both English and Mandarin, written and spoken
- Strong communication and interpersonal skills
- Good organisational skills and attention to detail
- Comfortable communicating with clients through WhatsApp
- Able to manage multiple tasks and follow-ups independently
- Proactive, responsible and willing to learn
- Comfortable using Microsoft Office, Google Workspace or similar productivity tools
- Reliable internet connection and a suitable home working environment
- Able to travel to Singapore occasionally when required
- Experience in administration, customer service, banking, finance or mortgage-related work is an advantage
What We Offer 🏠 Primarily work from home 👥 Work with a Singapore-based team and gain cross-border business experience 💰 Competitive monthly salary based on experience 📚 Training and guidance provided 📈 Long-term career opportunity with opportunities to take on more responsibilities 🤝 Supportive and structured working environment
Who This Role Is Suitable For
- Naturally organised and enjoys keeping things in order
- Comfortable communicating with different types of people
- Good at following up and making sure tasks are completed
- Able to work independently without constant supervision
- Comfortable switching between different tasks throughout the day
- Looking for a stable, long-term full-time remote opportunity
Interested? If you are organised, proactive, and fluent in both English and Mandarin, we would love to hear from you! Send us your resume and apply today.
Skills: Customer Service, Microsoft Excel, Data Entry, Microsoft Outlook, Communication Skills, Organizational Skills, Google Sheets, Office Administration, Microsoft Office, Google Docs, Administration