Intern - Product

Kensington delivers the world’s most personal travel experiences. We bring to life each client’s desire to travel in a way that’s tailored specifically for them, in the company of local private guides who ensure that they enjoy the authentic best of their destination. The result is a unique journey rich in memories that last a lifetime!

We achieve this because of our extraordinary people, passionate experts with deep knowledge of their destinations. They are what enables us to deliver remarkable experiences in over 120 countries worldwide, and across each of our businesses – Private Touring, Cruises, Villas, Yachts, Expeditions, Ultraluxe Land, Private Jets, and Air.

To learn more about Kensington, visit kensingtontours.com .

Position Overview

We are seeking a highly organized and detail-oriented Product Intern to join our Product & Partnerships team.

This is an execution-focused role that supports the creation, maintenance, and enhancement of Kensington's travel products. You will play an important role in coordinating workflows, supporting product builds, conducting research, and helping ensure our product information remains accurate, consistent, and aligned with Kensington's standards.

This opportunity is ideal for someone who enjoys organization, research, process management, and working behind the scenes to help deliver exceptional travel experiences.

What You'll Do

Product Build & Setup Support

Prepare, format, and proofread service briefs for new and existing itineraries

Source, organize, and upload images into internal systems

Support product setup activities while ensuring accuracy, consistency, and completeness

Assist with maintaining product data and content across platforms

Research & Development Support

Conduct destination, supplier, and itinerary research to support new product development and refreshes

Consolidate research findings into clear, structured recommendations and summaries

Support updates and enhancements to existing product content

Workflow & Inbox Management

Triage incoming requests from Destination Experts, DMC partners, and internal stakeholders

Track requests, manage workflow queues, and ensure timely follow-up

Draft concise communications, summaries, and responses for internal review

Reporting & Feedback Support

Assist with Net Promoter Score (NPS) tracking and reporting

Support the collection and organization of customer, partner, and internal feedback

Identify recurring themes and summarize insights to support continuous product improvement

What You'll Bring

Exceptional attention to detail and commitment to quality

Strong organizational and time-management skills

Ability to manage multiple priorities while maintaining accuracy

Proficiency with Excel, Google Sheets, and structured data templates

Excellent written communication skills, including drafting, proofreading, and summarizing information

A proactive approach and willingness to take initiative within established processes

Strong research and analytical skills

Interest in travel and global destinations, with the ability to quickly synthesize information from multiple sources

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application. The Range Group may use artificial intelligence throughout the recruitment process to screen, assess or select applicants for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by the hiring team.

We thank all candidates for their interest, however, only those selected for an interview will be contacted.