Brokerage Client Service Associate

Accountabilities: Act as a first point of contact for clients and brokerage partners, addressing service requests and operational questions.

Support a wide range of brokerage-related inquiries, including account services, trading activities, transfers, funding, and operational processes.

Process operational requests such as order submissions, account maintenance, fund distributions, cash and stock journals, and other brokerage activities.

Collaborate with internal teams, including trading, operations, sales, solutions, customer success, engineering, and product teams, to resolve client issues.

Provide support for basic technical requests, including API-related questions, platform navigation, workflow guidance, and troubleshooting.

Maintain accurate records and ensure operational requests are handled efficiently and in compliance with established procedures.

Participate in operational projects and improvement initiatives as assigned.

Build strong relationships with clients and partners by providing responsive, reliable, and professional support.

Requirements:

1–2 years of experience working in the securities industry or financial services environment.

FINRA Series 7 license or ability to obtain the certification within the first 6 months of employment.

Understanding of brokerage operations, financial markets, and client service processes.

Familiarity with FINRA, federal, and SEC regulations.

Basic knowledge of KYC requirements and client onboarding processes.

Strong attention to detail, accuracy, and reliability when managing financial and operational tasks.

Excellent written and verbal communication skills with the ability to interact effectively with clients and internal teams.

Strong problem-solving abilities and willingness to take ownership of challenges.

Ability to collaborate effectively within a remote, globally distributed team.

Adaptability and enthusiasm for learning new systems, workflows, and responsibilities.

Benefits:

Fully remote work opportunity for candidates based in India.

Competitive salary package with stock option opportunities.

Health benefits to support employee wellbeing.

One-time home office setup allowance of USD $500.

Monthly remote work stipend of USD $150 through a company-provided payment card.

Opportunity to work within an innovative fintech environment.

Exposure to global financial markets, brokerage technology, and modern API-driven platforms.

Collaborative international team culture with opportunities for professional growth.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether? 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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