Credit Controller

We are looking for a motivated, organised and detail-oriented Credit / Collections Controllerto join our growing team at a well-established Business Services Company.

This is an excellent opportunity for someone with strong collections skills, a keen eye for detail, and an interest in the legal and financial services sector.

Key Responsibilities:

• Regular professional liaison with customers to manage them through the collections process
• Setting up, negotiating and managing customer payment plans.
• Monitoring payment arrangements, following up with missed or broken plans and carrying out payment reviews.
• Maintaining accurate records and updating internal systems.
• Assisting with day-to-day legal and operational processes.
• Ensuring all work is completed accurately and within required deadlines.
• Providing administrative support to the legal team.
• Preparing, processing and maintaining legal documentation associated with court claims.
• Managing incoming and outgoing correspondence.
• Liaising with clients, creditors, solicitors and other relevant parties via email and telephone.

About You:

• Previous collections / credit control experience is essential.
• An understanding of legal administration / litigation relating to credit management or financial services experience would be advantageous.
• Excellent organisational and communication skills.
• Strong attention to detail and the ability to prioritise workload.
• A professional, proactive and positive approach.
• Confident using Microsoft Office and internal systems.

This role is with a well established and respected family business services company based in Watford. This role will be an opportunity to ease away from the fundamentals of credit admin towards a more complete collections and legal service. The role comes with a competitive salary and bonus. If this appeals to you, get in touch by sending your CV.