Store Operations Manager (GM)

Insomnia CookiesAllendale MI, Ann Arbor MI, Arlington, TX, Athens OH, Baltimore MD, Boston, MA, Boston MA (Back Bay), Boston MA (downtown), Broad Ripple, Broad Ripple IN, Cambridge MA, Charleston, SC (Univ Blvd), Charlotte, Charlotte NC (downtown), Charlotte NC (Hawkins St), Chicago IL (South Loop), Chicago, IL (Union Station), Cincinnati OH (Pendleton), Cleveland, OH (East), Columbia MO, Columbus OH, Corpus Christi TX, Dallas, TX, Dallas TX (Greenville Ave.), Denton TX, Detroit MI, Duluth MN, Durham, NH, Eastern Carolina, El Paso, El Paso TX, Evanston, Evanston IL, Flagstaff AZ, Fort Worth TX (TCU), Grand Rapids MI, Greensboro NC, Harlem NYC, Henderson NV, Indianapolis, Indianapolis IN (IUPUI), Iowa City IA, Jonesboro AR, Kalamazoo MI, Kansas City MO (Westport), Kingston RI, Knoxville TN, Lakewood OH, Los Angeles CA (UCLA), Louisville, Louisville KY (Univ of Louisville), Madison, Madison WI, Manchester, NH, Miami, FL (Sweetwater), Milwaukee WI (Bay View), Milwaukee WI (North Ave), Minneapolis, MN (Dinkytown), Mobile AL, Murfreesboro, TN, Newark, NJ, New York City NY, New York NY (Upper West Side), Norman OK, Oklahoma City OK, Omaha NE (Farnam St.), Orlando FL (Central Business Dist), Philadelphia PA, Philadelphia PA (Cookie Lab), Pittsburgh PA (South Side), Red Bank, NJ, Richmond VA, Riverside CA, Rochester NY, Rockville Centre, NY, San Francisco CA (State), San Jose CA, Seattle WA (Broadway), Skokie IL, Spokane WA, Stamford, CT, State College PA, St. Charles MO, St Louis MO (Delmar Loop), St. Louis (Soulard), Sugar Land TX, Towson MD, Tulsa OK, Washington DC, Western New York, NY, Wichita KS, Wilmington NC, Winston-Salem NC, Worcester MAJob.boopublikowano 04.02.2026

Aplikuj teraz Przejdź do oferty (jobs.lever.co)

30 kolejnych ofert w Insomnia Cookies →

Wymagane:GamingLeadPrincipal

Insomnia Cookies is expanding and looking for strong management in our Boston, MA area. We are seeking a hospitality focused individuals looking to join a fun, entrepreneurial and rapidly growing company, in a role that offers great training & mentorship, professional growth/quick advancement opportunities and achievable sales success!

Comp & Sweet Position Perks: · Competitive base salary + quarterly bonus compensation package. · $50.00 per month cellphone data plan stipend. · Excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans. · 401K with contribution match. · 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave. · Enrollment in our Cookie College learning/training platform. · FREE cookies, awesome swag and so much more!

Job Duties & Position Focus: · Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers. · Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team. · Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members. · Manage and audit inventory to maintain proper controls. · Create and execute fun, local marketing drops. · Create and drive in-store recognition programs/contests.

What we seek: · 3+ years of management/leadership experience in a restaurant or retail establishment · Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun) · Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business · An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests · A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System · Familiarity with using commercial convection ovens - a plus

About us: Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!