Technician - Night Shift
Description
Job Summary: HOLT Truck Leasing is looking to fill a Night Shift Diesel Technician at the Houston Loop location. The service Department is vital, and the way it builds open, honest, trusting relationships with customers and other departments is essential to the Leasing department's success. The main objective of the Diesel Technician is to perform diagnosis and repairs on vehicle components and systems for the Service Department.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Essential Functions
Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Perform unsupervised work as outlined on major repair orders with efficiency and accuracy, in accordance with Leasing department's and factory standards.
Complete routine maintenance and major repairs within specified times
Diagnosis, troubleshoot, and repair of non-typical vehicle issues
Engage with external manufacturers and warranty contacts to maximize reimbursement of services
Examine assigned vehicle to determine if further safety or service work is required
Consult with service advisor about status of the vehicle repairs
Provide technical expertise and guidance to all level of technicians
Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop
Document all work performed and recommended on a repair order using accepted language
Document all required information for successful completion of a warranty claim
Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions
Ensure the customer's vehicles are kept clean. Notify service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
Maintain a safe and clean work environment and recommend improvements for shop safety
Maintain and be accountable for all Leasing and dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control
Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management
Possess the ability to lead in a team environment
Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Capable of identifying and communicating issues with management
Display the work ethic it takes to ensure each job is done efficiently and completely
Possess great time management and organizational skills
Be able to drive a vehicle and determine roadworthiness
Perform any other duties and responsibilities as requested by the manager
Knowledge, Skills, and Abilities
Demonstrates the ability to improve time in the disassembly, inspection, determining parts required and reassembly of repairs
General knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
Operation and control skills of vehicle fleet
Problem-solving and troubleshooting skills
Verbal communication skills
Exceptional skills in customer service
Excellent time management and organizational skills
Ability to follow logical troubleshooting procedures
Ability to work independently and as part of a team
Ability to operate a conventional forklift
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
Ability to operate a vehicle fleet on public roads
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
Ability to read, write, and understand information
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)
Requirements
Education and Experience:
High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
Up to one year of experience preferred
ASE – Medium/Heavy Truck Certification one or more preferred
Safety Training and task training required
Supervisory Responsibilities:
None
Travel:
Up to 5% travel or overnight stays
Up to 5% travel to other stores that require help during times of heavy workloads may be expected
Additional Requirements:
Must own and maintain the necessary tools to efficiently perform the job
Valid driver's license and acceptable driving record
Physical Requirements:
Significant amount of time spent standing
Constant movement and use of hands, this position requires good manual dexterity
Communication with customers and constant communication with co-workers
Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work
Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
Be able to maneuver safely and work underneath equipment
Lifts and moves materials and equipment up to 50 lbs.
Occasional kneeling, crouching, stooping, crawling, reaching, and balancing
Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment
Must be able to pass a pre-employment drug screening and physical examination
Must possess a current and valid driver's license with a driving record that meets the insurability guidelines set forth by the company's insurance carrier
Work Environment:
Regularly works indoors around moving mechanical parts
May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity
Frequently works in an enclosed vehicle or equipment
Requires wearing common protective or safety equipment
Exposure to high noise levels
Works in extremely bright or inadequate lighting
Exposure to small quantities of chemicals, dust, steam, high-pressure water, and high speed rotating equipment
Exposure to minor burns, cuts, bites, or stings
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About HOLT Truck Centers
HOLT Truck Centers offers comprehensive truck service in the shop, including brakes and transmissions. Our expert technicians deliver bumper-to-bumper maintenance, repairs, and rebuilds for almost all truck makes.
In some locations we also sell, rent, and lease new International and Isuzu trucks as well as buses from manufacturers such as IC Bus and Collins .
In all locations we offer new and used trailers and used trucks of all makes.