AI & IT Operations Engineer

Who We Are: Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality.

Our institutional digital assets platform spans trading, investment banking, asset management, staking, self-custody, and tokenization technology. We also invest in and operate cutting-edge data center infrastructure to power AI and high-performance computing, addressing the growing demand for scalable energy and compute in the U.S.

We work at the intersection of finance and technology, helping institutions, startups, and developers navigate a digitally native economy. Led by CEO and Founder Michael Novogratz, our team blends deep crypto expertise with institutional experience and a shared commitment to shaping the future of Web3 and AI.

Galaxy is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.

To learn more about our businesses and products, visit www.galaxy.com.

What We Value:

We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.

Seek Excellence.

Be Selective To Be Effective.

Be Highly Aligned, Loosely Coupled.

Disagree Transparently.

Encourage Independent Decision-Making.

Build Dream Teams.

Who You Are:

We are looking for a highly capable, adaptable, and proactive team member who can support the day-to-day management, rollout, and ongoing evolution of modern AI platforms and related technology initiatives across the organization.

This role is ideal for someone who is comfortable operating across multiple domains. The right person will help manage enterprise AI tools, connectors, settings, access, governance, and API-related work, while also being ready to assist with broader IT, security, and AI engineering needs as priorities shift.

This person should be organized, dependable, and willing to jump in where needed — whether that is helping evaluate new AI features, supporting connector setup and administration, assisting with cleanup and operational tasks, documenting processes, coordinating follow-ups, or contributing to technical and security-related initiatives.

The ideal candidate is someone who can help bring more structure, follow-through, and proactive support to a fast-moving environment. They should be curious about emerging AI capabilities, comfortable learning new tools quickly, and able to translate requests into action independently.

What You’ll Do:

In this role, you will support the administration, coordination, and continuous improvement of a growing set of AI tools and related technical programs. Responsibilities may include:

Helping manage enterprise AI platforms, including configuration, access, settings, connectors, permissions, and operational support

Tracking and evaluating new features, releases, integrations, and connector capabilities across AI tools such as ChatGPT, Claude, Cursor, and related platforms

Supporting governance, risk review, and general oversight of AI tooling, including coordination with IT and security considerations

Assisting with API-related work, documentation, testing, and operational follow-up for AI-driven initiatives

Handling operational cleanup, organization, process follow-through, and general support tasks to improve efficiency and reduce manual overhead

Partnering on AI engineering efforts where needed, including testing, implementation support, and coordination of technical tasks

Providing support on adjacent IT and security work based on business needs and team priorities

Helping move work from reactive to proactive by identifying gaps, organizing next steps, and ensuring important items do not get missed

Taking ownership of assigned tasks and executing reliably across a wide range of responsibilities

What We’re Looking For:

4+ years experience working with enterprise technology tools, IT operations, security, or technical program coordination

Strong interest in AI platforms, emerging features, integrations, and real-world enterprise use cases

Ability to work across both strategic and operational tasks

A hands-on mindset with strong follow-through and attention to detail

Comfort working in a dynamic environment where priorities can change quickly

Strong communication, organization, and documentation skills

Willingness to take on a broad range of tasks and help wherever needed

What We Offer:

Competitive base salary and discretionary bonus

Hybrid/Flexible Working Arrangements

Flexible Time Off (paid)

3% 401(k) company contribution

Company-paid health and protective benefits for employees, partners, and other dependents

Generous paid Parental Leave

Competitive family planning benefits for US employees

Opportunities to learn about the Crypto industry

Smart, entrepreneurial, and fun colleagues

Free daily snacks and weekly breakfasts/lunches

Employee Resource Groups

Free coaching and counseling sessions through Headspace

Apply now and join us on our mission to engineer a new economic paradigm. The base salary ranges included below will be commensurate with candidate experience, expertise and local market. Final offer amounts are determined by multiple factors, including candidate experience and expertise. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base salary, annual bonus, and equity incentives.

Base Salary Range $100,000 — $125,000 USD

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com.